The 2012 National Forum for Black Public Administrators, held at the Virginia Beach Convention Center, was an outstanding success! Thanks to the unyielding efforts of many people working hard for the months leading up to, during and after the convention the 2012 NFBPA was hailed as one of their best forums ever.
There are many individuals that contributed to the overall success of the convention and because of their efforts the level of customer service delivered was first-rate. When clients with such high standards tell us we should bottle what we do and teach every CVB in the country customer service you know you had success!
Below are just a few of the many positive comments and feedback from 2012 NFBPA attendees:
Virginia Beach Convention Center:
“Your building is beautiful and functional”
“Raleigh was right on and made everything go very smoothly”
“The building was well wired”
“The staff (were) all helpful and loved like they enjoyed working”
The attention to the “right music in the lounge was noted”
“As someone who does event planning in my city I know how hard it is to put this one and you all excelled”
Overall City Experience:
“Entire city knew where here and embraced us”
“Suburb hotels and CVB”
“Banners everywhere and staff in buttons made us feel welcome with blue shirts”
“Incredible- the entire city was prepared”
“Signs in stores to welcome a nice touch”
“Cooperation between hotels, center and CVB impressive and I am not easy to impress”








